Our Workplace Mediation Training Programme covers the core skills and attributes required to conduct workplace mediations effectively.
ADR Group’s approach to workplace mediation goes beyond the traditional problem-solving, interest-based methods. Interpersonal conflict lies at the heart of workplace disputes and our training incorporates in-depth psychological insight.
We present evidence from neuroscience and behavioural change research and help you apply this knowledge enabling you to develop appropriate tools and techniques that guide ethical and effective practice. Successful completion leads to being awarded the ADR Group Certificate of Accreditation as a Workplace Mediator.
Becoming a Mediator
Mediation is a dispute resolution technique which offers an informal, structured process in which an independent third party, a mediator, helps people in a disagreement or dispute to create a way forward. It is future focused moving the emphasis from how things have been towards a healthy working relationship with mutually agreed practical solutions to the issues which have held them back in the past. Mediation can also be used where there is conflict within teams.
Companies are increasingly acknowledging the significance of a professional mediator and the impact mediation can have in the resolution of a workplace dispute. In addition, more and more HR professionals realise the importance of developing an effective dispute resolution skillset to enhance their credentials and ability to deal with disputes within the workplace.
Who Should Attend?
Our Workplace Mediator Training Programme is designed and aimed towards any person wishing to practice as a workplace mediator, whether in-house or independently. The skills and approach of our mediation training lends itself to a wide range of disciplines – to include:
- HR Directors, HR Business Partners, case and advice specialists
- Business Owners, Managing Directors, leadership teams and anyone with managerial responsibility
- Complaint handlers and customer service teams
- Employment consultants
- Union representatives and Employee Relations teams
- Professionals - Barristers, Solicitors, Doctors, Accountants, Healthcare and other professionals
Why Choose ADR Group?
Aligning yourself to the right organisation is key to developing a mediation practice. It was the ADR Group that introduced and formalised mediation training in the UK, bringing recognition to mediation as a profession and setting the standards within the industry. We have been leading the way ever since with a reputation for excellence in the field of mediation. We are a founding member of the Civil Mediation Council - the UK's leading authority in Civil & Commercial, Workplace and Non-Family mediation.
Recognised Accreditation
ADR Group's training is recognised by the Civil Mediation Council. Our mediation courses have continually evolved in association with distinguished experts to ensure that they reflect the latest thinking and practice in the field. Following successful completion of the course, you will be awarded with the title of "ADR Group Accredited Workplace Mediator".
Post Training Support and Membership
ADR Group is committed to supporting newly qualified mediators. We have a number of CPD and educational programmes available, all aimed at helping you develop your mediation career.
After successfully completing the ADR Group training course, you are eligible to join ADR Group's membership, a strong network of ADR professionals where you can benefit from networking events, introduction to mediators and other continual professional development opportunities.
Course Overview
Workplace Mediation Training Course Schedule
If you would like further information about this or any of our other courses, or if you need help identifying the right course for you, contact our training team on 020 3600 5050 or by email at training@adrgroup.co.uk.