Small Claims Mediation (Claims Under £15K)

At ADR Group, we offer an affordable, efficient online mediation service for small claims disputes. Our virtual mediation, conducted via platforms like Zoom or Teams, provides a cost-effective alternative to traditional face-to-face mediation, ensuring a swift and convenient resolution.

Why Choose Online Mediation for Small Claims?

  • Convenient & Flexible: Mediation is conducted online, eliminating the need for additional travel and/or venue costs.
  • Time & Cost-Effective: Our streamlined process helps resolve disputes quickly, saving both time and money compared to conventional litigation.
  • Fully Qualified Mediators: Our mediators are fully accredited professionals, experienced in resolving small claims disputes effectively.
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FEE STRUCTURE

  • Claim Value: £0 to £15,000
  • Mediation Duration: 3 hours (online/virtual)
  • Cost per Party: £300.00 + VAT


This straightforward pricing ensures you know the full cost upfront—no hidden fees or surprises.

What’s Included in the Fee:

  • A 3-hour online mediation session (conducted via Zoom or Teams)
  • The appointment of a mediator with experience in small claims
  • All reasonable administrative support to facilitate the mediation process

How It Works

  1. Initial Consultation: We begin with a brief consultation to understand your dispute and assess whether online mediation is appropriate.
  2. Mediation Session: Our mediator will guide the process, helping both parties explore potential solutions and work toward a mutually agreed settlement.
  3. Resolution: If an agreement is reached, the mediator will oversee the drafting of a settlement that both parties can sign.


Online mediation offers the flexibility to resolve disputes without the logistical challenges of arranging a neutral location. This is an ideal solution for smaller claims that can be handled remotely, saving you valuable time, money and resources.

For further information or to discuss the nature of your dispute and the options available to you, please contact our case advisors by telephone on 020 3600 5050 or by email at casemanagement@adrgroup.co.uk or alternatively, complete the enquiry form below.

Testimonials

“ADR Group are friendly, professional, and extremely helpful when arranging a mediation. Queries are always responded to quickly, especially when issues may arise with the disputed parties and the mediation booking. Always my go-to company when I am looking to arrange a mediation”

“ADR group make organising Mediations easy. They have a vast selection of qualified Mediators and are always happy to suggest those who are suitable to your case. I have organised 5 Mediations with ADR group this year and I am currently in the process of organising 2 further mediations for the New Year. Both the staff at ADR group, and the Mediators they offer, are highly professional and always happy to help.”

“ADR is a well-run and efficient mediation service provider. They will listen to your mediation requirements with care and make sure they pair you with a mediator suited to your needs. Everything is done in a very timely manner. My first point of call, always”

“We have used ADR Group for many years to assist with finding Mediators for various disputes which we have had to deal with. We have always found ADR Group to be an extremely friendly, efficient, reliable and well organised company. They are always able to provide a wide selection of first-rate Mediators together with details and costs estimates promptly on request. We would highly recommend anyone to use ADR Group”

“I am extremely very happy with the excellent service ADR Group provide, and I have had some excellent results from their mediators”