Employment and Workplace Mediation Training
ADR Group strive to provide business professionals with the necessary tools and techniques required for managing everyday disputes which occur within the workplace. We have designed a skills-based, intensive workshop key professionals who wish to enhance their conflict management
skills.
The course focuses on proven tools and techniques
such
as negotiation, active listening in order to provide an essential
framework for handling internal disputes and preserving positive working relationships.
The course is taught by an expert in the
HR sector who is also an accredited mediator. It is highly interactive
and focuses on the skills necessary to identify and manage
all types of workplace conflict from employment disputes through
to disputes with customers or suppliers.
Click on the link below for full course details.
"Really useful insight - excellent examples. Hoping that we can build on this for future use in The Met Office."
In-house trainee Rob Cozens, The Met Office, October 2006
" Excellent practical course with lots of opportunity for expertise in using the required skills. Thank you."
In-house trainee Paula Spray, The Met Office, October 2006
Employment and Workplace Mediation Skills Training Course »
Managing Workplace Conflict
For further information on ADR Group's practical business solutions
please view our Managing Workplace Conflict Brochure
Download brochure »
Dispute Management:
Skills and Theory Training Programme NEW
ADR Group is delighted to announce a new and innovative addition to its Mediator Training Programme. The Dispute Managment Skills and Theory course which combines approaches, skills, techniques and ideas from both the civil & commercial, family and community mediation.
This course incorporates key cross disciplinary topics which can be used in the wider context of working life.
Dispute Management: Skils and Theory Training Programme »
To discuss your requirements in further detail contact us on 0117 946 7180 or email info@adrgroup.co.uk
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