When conflict at work escalates into a dispute, communication can become difficult or break down altogether.
Our independent workplace mediators can help to restore healthy working relationships through private impartial alternative dispute resolution advice, negotiation and support.
We also provide dispute and conflict resolution training courses to help improve mediation skills and work based management of conflict.
What is Workplace Mediation?
Workplace mediation is an informal, structured process in which an independent third party, a mediator, helps people in a disagreement or dispute to create a way forward. Mediation introduces a powerful new dynamic to any negotiation or dispute discussion. It enables people to restore and develop healthy working relationships.
Workplace mediation is future-focussed - it is concerned with how things will be from now on rather than finding blame for how things have been in the past. It is optional - any party can withdraw from the process at any time.
The goal of workplace mediation is for the people involved in a disagreement or dispute to negotiate their own mutually agreed solutions to the issues between them.