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Negotiation is an informal means of resolving a dispute.  The process starts with an approach to the other side detailing the nature of your complaint and proposals for how it can be rectified.  The other side need to agree to take part before your representative approaches them.


The process is non-binding, though both sides can agree to make a negotiated agreement into a legally-binding contract or order.  This would then be enforceable in law.


In some disputes, such as medical negligence or housing disrepair, the courts say that you must try to negotiate with the other party before applying to the court.  By appointing a negotiator to act on your behalf, you can reduce the legal costs that would usually be associated with formally instructing a solicitor to advise on your claim and then act on your behalf.  


Negotiation is different to other forms of dispute resolution in that the negotiator acts on your behalf and represents your interests.  In most instances, the negotiator will be legally qualified and able to advise on the best course of action.  Together with qualified Barristers and Solicitors, ADR Group also have a number of panel members who are graduates of the Master Class on Negotiation from Harvard Law School.    


For further information or to discuss the nature of your dispute and the options available to you, please contact our case advisors by telephone on 020 3600 5050 or by e-mail at 

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